My wife and I paid for a Known Travelers Number which we put on our profile for your ai...

GetHuman-solonman's Update Reservation issue with Frontier Airlines from May 2019

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The issue in GetHuman-solonman's own words
My wife and I paid for a Known Travelers Number which we put on our profile for your airline. Low and behold, it wasn't on her boarding pass this morning for her flight to Minneapolis. Since your airline makes it impossible to speak to a human, I am emailing you so that her flight home has it on the boarding pass. There is no excuse for this not to have been on her boarding pass. We just flew to San Diego and it was on the boarding passes both ways. How did this get screwed up? I believe her confirmation number is W*VBSM, I wasn't sure because it was muffled on the phone. My wife's name is Laurel B Rose, and her early returns number is ***********.*Please get this fixed IMMEDIATELY so its on her boarding pass for her return flight back to Cleveland on May **th.

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Frontier Airlines

Update Reservation issue
Reported by GetHuman-solonman
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 7439 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account

Timeline

GetHuman-solonman started working on this issue
May 22nd, 2019 1:17pm
GetHuman-solonman indicated the issue is not fixed yet.
May 22nd, 2019 6:46pm
GetHuman-solonman indicated the issue is not fixed yet.
May 25th, 2019 1:49pm

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