I booked flights leaving from Bradley airport to Phoenix Arizona stopping in Denver on...

GetHuman2951312's Special Request issue with Frontier Airlines from May 2019

Help with my Frontier Airlines issue
The issue in GetHuman2951312's own words
I booked flights leaving from Bradley airport to Phoenix Arizona stopping in Denver on Thursday, May ** flight number *** connecting to ***. I made reservations for myself and my sister-in-law and our cousin. We wanted to be kind to our cousin who recently lost her mom and we are surprising her by booking a flight to see her daughter in Phoenix. I booked through cheapo air because we were looking for affordable flights. I am highly claustrophobic and didn’t realize that I would not be able to book our seats until afterwards. Is there anyway that I can upgrade by paying extra to ensure that we can sit near the front so that I can see? I woke up this morning at * AM with a little panic attack worried about where I would be seated!!! If you could help me in someway I would be most grateful!

GetHuman2951312 did not yet indicate what Frontier Airlines should do to make this right.

How GetHuman2951312 fixed the problem
I decided to place a call and talk voice to voice. The representative was wonderful! I explained my concern! She completely understood my situation and helped me! I am highly satisfied and impressed with the service I received from Frontier!
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Frontier Airlines

Special Request issue
Reported by GetHuman2951312
May 20th, 2019 - 2 years ago
Fixed
GetHuman2951312 shared how to fix
Seen by 7 customers so far
Similar issue to 7376 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account

Timeline

GetHuman2951312 started working on this issue
May 20th, 2019 1:26am
GetHuman2951312 confirmed the issue is fixed. Hooray!
May 20th, 2019 12:34pm