I called and finally got a real person and explained my complaint that I paid $**.** to...
GetHuman1993991's customer service issue with Frontier Airlines from February 2019
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The issue in GetHuman1993991's own words
I called and finally got a real person and explained my complaint that I paid $**.** to use the overhead bin while I saw several other passengers putting their backpacks, handbags and clothe zip bags in the overhead and not under their seats as instructed. The woman I spoke with said I had no basis and the others may have paid also. She asked did I ask them if they paid like I had? I was terrified just being on the plane. It wasn’t my place to ask, the attendants should have been paying closer attention. So I followed the rules while several others didn’t and she said there’s nothing they will do. So I said to her I would ask my friends & family never to fly with frontier. I know I never will
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