My name is John Shoemaker. My Confirmation * is Z*BK*V. Christina Schluter and I are...

GetHuman2216045's customer service issue with Frontier Airlines from February 2019

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Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman2216045's own words
My name is John Shoemaker. My Confirmation * is Z*BK*V. Christina Schluter and I are traveling to Las Vegas on Feb. **. She was just diagnosed with Cancer and as such we can not go. I need to see about cancelling my trip and getting a refund. I have tried for about an hour to call the ***-***-**** phone * but it never rings and eventually says that no one is answering. **Can you please help. My office * is ***-***-**** and my cell * is ***-***-****. Please call or email .**Thanks
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Frontier Airlines

Customer service issue
Reported by GetHuman2216045
Feb 15th, 2019 - 8 mons ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 6 customers so far
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GetHuman2216045 started working on this issue
Feb 15th 6:54pm