I put the Frontier mobile app on my husband's phone but can't get him logged in. Messa...

GetHuman1888081's customer service issue with Frontier Airlines from January 2019

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Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
The issue in GetHuman1888081's own words
I put the Frontier mobile app on my husband's phone but can't get him logged in. Message tells me his email is in their system but I didn't know of a password for it, tried *x to reset password with temporary passwords received in his email *****@***.com. Received error codes both times stating details were wrong. Want the app on his phone for check-in at airport , had no trouble with app on my phone. help please.
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Frontier Airlines

Customer service issue
Reported by GetHuman1888081
Jan 3rd, 2019 - 4 mons ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 4 customers so far
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GetHuman1888081 started working on this issue
Jan 3rd 4:27pm