I am flying to Vegas. This is my first time flying. I departed from Jackson, Ms. and ha...

GetHuman1537223's customer service issue with Frontier Airlines from November 2018

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Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman1537223's own words
I am flying to Vegas. This is my first time flying. I departed from Jackson, Ms. and had connecting flight in Orlando, Fl. I checked in and proceeded through security lines. Upon making it to gate was too late by * minutes. They put me on another flight to Nashville Tn. And when we stopped there I got off plane to go smoke. I had my ticket and ID and was assured by Tsa that it was fine. Only smoked one cigarette and returned for security to tell me that my ticket was old. I would need new ticket and redirected to Frontier only to be told they couldn't print new ticket and I was denied reentrance to my flight. Now I'm stuck in Nashville no luggage( that was on the overhead of my seat **f) and told I can't get flight until Monday and will have to pay $** to even get it. This is insane! I want immediate flight to wherever that has flight to Las Vegas. I think this is fair seeing how this has already delayed me by not having enough people to screen customers to board plane in first place in Orlando, Fl. I should never have came to Nashville. Should not be here waiting in idle and occurring more expenses for the wait.

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Frontier Airlines

Customer service issue
Reported by GetHuman1537223
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 3502 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account


GetHuman1537223 started working on this issue
Nov 10th, 2018 8:19pm
GetHuman1537223 shared this issue with your circles on Google+
Nov 10th, 2018 8:26pm

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