Good afternoon!*I would like to ask for help from Frontier Airlines!*My flight from you...

GetHuman1524390's customer service issue with Frontier Airlines from November 2018

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The issue in GetHuman1524390's own words
Good afternoon!*I would like to ask for help from Frontier Airlines!*My flight from your company was cancelled on *st Sep. **** with flight number **** from ORD to LAS.*We got a replacement and I could book another flight through the tripeasy.com webpage where you wrote that we'll get reimbursement check in ** business days ("reimbursement check will be mailed to the address you provide...")*That happend * months ago and there is not still that check.*I would like to know where is the problem? My friend wrote an email to you and he got an answer about the following process that is possible to send our money to our bank account.*Can you take a look for my reservation and somehow send the money for my bank account also?*When I'll get an answer I can send you the needed information!**Thank you for your help!*Have a good day!**Kind Regards*Mate Meszaros

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Frontier Airlines

Customer service issue
Reported by GetHuman1524390
Nov 8th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 3455 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account

Timeline

GetHuman1524390 started working on this issue
Nov 8th, 2018 5:13pm