I was on Frontier Airlines going to Phoenix Az from DSM IA. Had a layover in Denver. Go...

GetHuman1474752's customer service issue with Frontier Airlines from November 2018

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Help with my Frontier Airlines issue

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The issue in GetHuman1474752's own words
I was on Frontier Airlines going to Phoenix Az from DSM IA. Had a layover in Denver. Got to Denver i had Wheelchair Services. The man at the desk checked that one bag had someone take my luggage down to Plane. They wheeled me down i seen my luggage sittibg thete. The airline steward bought me a baggage claim ticket. I never looked at it till later, got to baggage claim in Phoenix, no luggage. Looked at my claim ticket it said final destination Denver. I was leaving Denver, they Messed up Really Bad. I was already in Denver. Dahhhhh !!! Problem is I had Top half of my suitcase Full of FROZEN MEAT. Can be Verified thru DSM Security Checkpoint and that it was Frozen Solid. Couldn't get No Help right away from Frontier. They told me it would be here inPhoenux on next flight here. I didn't get my Suitcase until today, which was Friday afternoon. They should have bought me suitcase when it arrived. So QUESS WHAT ALL my Meat had Unthawed and is Ruined. I would like a Reimburse of $*** for my Ruined Meat and the Problems u have caused me. I AM Truly Mad, and i probably will never use your AIrlines again. Your service to me was awful and service counter help was very Careless.

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Frontier Airlines

Customer service issue
Reported by GetHuman1474752
Nov 3rd, 2018 - 4 years ago
Seen by 22 customers so far
Similar issue to 3328 others
0 customers following this
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GetHuman1474752 started working on this issue
Nov 3rd, 2018 3:47am
GetHuman1474752 confirmed the issue is fixed. Hooray!
Nov 8th, 2018 12:32am
GetHuman1474752 confirmed the issue is fixed. Hooray!
Nov 8th, 2018 12:34am

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