Waiting to hear how GetHuman1470613 fixed the problem to share with other customers.
The issue in GetHuman1470613's own words
My frontier member number is ***********. I made an award reservation (confirmation QY*RKG) and paid for the ***.** in fees using my Frontier World Mastercard. According to the card agreement, a benefit of this card is "Award redemption fee waiver*when you book an award ticket and use your Frontier Airlines World Mastercard to pay the related taxes and fees, starting from $*.** for a one-way ticket." However, I have not received any credit for these fees.
GetHuman1470613 did not yet indicate what Frontier Airlines should do to make this right.
I have an issue with Frontier Airlines too
How GetHuman1470613 fixed the problem
We are waiting for GetHuman1470613 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.