Months in advanced, my wife and I booked flights for a New Orleans MSY trip. For no re...

GetHuman1382967's customer service issue with Frontier Airlines from October 2018

3067 similar
0 following
Help with my Frontier Airlines issue
Next: our robot will wait on hold for GetHuman1382967 to get a Frontier Airlines rep on the line!
Always use the GetHuman Phone tocall Frontier Airlines. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1382967's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1382967 may need:
Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
The issue in GetHuman1382967's own words
Months in advanced, my wife and I booked flights for a New Orleans MSY trip. For no reason at all I received a text after midnight less then ** hours from our return flight time, "Flight has been cancelled". Fortunately I allowed the system to send me flight updates via text. We had to scramble at *am to find the best solution to get us a flight home. For over One Thousand dollars I was able to book * tickets home on an American Flight leaving at *am which meant leaving for the airport just two hours after the very stressful scramble online to find and book the alternate flight. My family and I have had nothing but STRESS when attempting to travel via Frontier due to flight cancellations after midnight the day of travel. In my many years of work travel I have NEVER had an airline cancel ever. My family deals with Frontier on occasion and has had multiple cancellation issues. Our biggest issue with all this besides the STRESS is that our payment is from our Debit Visa cards which is the same as laying out our cash. Booked months ahead with cash and then to get home - almost double the cash outlay to get home at the tail-end of a cash rich vacation. The money isn't there but we have to make it happen and we are extremely disappointed with the lack of trust we have with you as our selected airline. FLIGHT: **** New Orleans to Philadelphia **-**-****, Q***YI
GetHuman1382967 did not yet indicate what Frontier Airlines should do to make this right.
I have an issue with Frontier Airlines too
How GetHuman1382967 fixed the problem
We are waiting for GetHuman1382967 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Frontier Airlines's attention and get better help faster. Tap below to get started.
Having Frontier Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Frontier Airlines email you?
This email address isn't valid
Follow this issue
See how GetHuman1382967 fixes it.
This email address isn't valid

Frontier Airlines

Customer service issue
Reported by GetHuman1382967
Oct 20th, 2018 - 3 mons ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 3067 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1382967 started working on this issue
Oct 20th, 2018 8:37pm