According to the TSA rules I found online power banks below a certain capacity are allo...

GetHuman-genespes's customer service issue with Frontier Airlines from October 2018

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The issue in GetHuman-genespes's own words
According to the TSA rules I found online power banks below a certain capacity are allowed on planes. But when I checked in I saw that lithium batteries were not allowed. Does this mean that power banks (and for that matter cell phones) are banned? Thanks for a quick response since I am booked on a flight tomorrow.
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Frontier Airlines

Customer service issue
Reported by GetHuman-genespes
Oct 12th, 2018 - 10d ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 2910 others
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Timeline
GetHuman-genespes started working on this issue
Oct 12th 8:07pm