My son that is in the military flew on your airline to come home for a visit of ** days...

GetHuman1000466's customer service issue with Frontier Airlines from August 2018

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The issue in GetHuman1000466's own words
My son that is in the military flew on your airline to come home for a visit of ** days from California to New York, when he was in Alanta he had to wait two hours on the plane before they even left the terminal and nobody would tell him what was happening But that’s not the bad part when he was leaving we have his flight information we took him to the airport and there was no such flight we had to pay an additional *** and something dollars for him to get to Kennedy airport and fly out from there I am asking for your help in this matter to reimburse A man that is helped serving our country to reimburse his money that we all know military does not get paid such great money but they do it to keep us safe I am not asking for much I am just asking to be fair. I am writing this because he is back on duty at the Navy base he tried to call but nobody would help him and it’s a shame that these men serve our country keep us safe and this is what happened to someone like him Would somebody be able to call me on ***-***-**** because I just don’t trust getting in touch through email I thank you in advance for all your help and for listening There is more to this I am writing this with a major concussion so to put a sentence together is so hard right now
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Frontier Airlines

Customer service issue
Reported by GetHuman1000466
Aug 16th, 2018 - a yr ago
I have an issue with Frontier Airlines too
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Seen by 10 customers so far
Similar issue to 1771 others
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Timeline
GetHuman1000466 started working on this issue
Aug 16th, 2018 4:46pm
GetHuman1000466 indicated the issue is not fixed yet.
Aug 17th, 2018 9:13pm
GetHuman1000466 indicated the issue is not fixed yet.
Aug 17th, 2018 9:44pm
GetHuman1000466 indicated the issue is not fixed yet.
Aug 17th, 2018 9:44pm
GetHuman1000466 indicated the issue is not fixed yet.
Aug 17th, 2018 9:45pm
GetHuman1000466 indicated the issue is not fixed yet.
Aug 17th, 2018 10:37pm
GetHuman1000466 indicated the issue is not fixed yet.
Aug 20th, 2018 1:36am
GetHuman1000466 indicated the issue is not fixed yet.
Aug 20th, 2018 2:14am