Flight ***** was cancelled yesterday. As instructed by you, we've rebooked on Southwest...

GetHuman-royschwa's customer service issue with Frontier Airlines from August 2018

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The issue in GetHuman-royschwa's own words
Flight ***** was cancelled yesterday. As instructed by you, we've rebooked on Southwest Airlines since you have no new flights to Islip. We are having a really difficult time trying to effect reimbursement. I am ** years old and my wife is ** and not well. I've been trying all night to talk with someone but unsuccessfully. Can you please call us? Thank you, Ruth Schwartz ***-***-**** (cell) Roy Schwartz ***-***-**** (cell)
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Frontier Airlines

Customer service issue
Reported by GetHuman-royschwa
Aug 12th, 2018 - a yr ago
I have an issue with Frontier Airlines too
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Seen by 7 customers so far
Similar issue to 1574 others
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Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account
Timeline
GetHuman-royschwa started working on this issue
Aug 12th, 2018 11:32am
GetHuman-royschwa indicated the issue is not fixed yet.
Aug 12th, 2018 1:00pm
GetHuman-royschwa confirmed the issue is fixed. Hooray!
Aug 13th, 2018 2:23pm