I was given a ***.** voucher tried using it it says there is no money on it. **To make...

GetHuman967013's customer service issue with Frontier Airlines from August 2018

Help with my Frontier Airlines issue
Tip from another customer
Any issues with AAA should be handled by calling into AAA support. If you have a AAA card you can use the number on the front or back.
The issue in GetHuman967013's own words
I was given a ***.** voucher tried using it it says there is no money on it. **To make a future reservation using your voucher, visit www.flyfrontier.com and find the flights that work for you! Continue through the booking steps to the payment screen. Once all of your travel information is entered, choose “Have a Voucher from Frontier? Add Voucher Here”. Enter the ***************** where prompted. We will then electronically ticket your reservation and send a final confirmation via email. You do need to book travel before ********* **:**:** PM PST* however, you do not have to fly by the above date.
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Frontier Airlines

Customer service issue
Reported by GetHuman967013
Aug 8th, 2018 - 8 mons ago
I have an issue with Frontier Airlines too
Fixed
Seen by 6 customers so far
Similar issue to 1495 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account
Timeline
GetHuman967013 started working on this issue
Aug 8th, 2018 5:10pm
GetHuman967013 indicated the issue is not fixed yet.
Aug 9th, 2018 8:26pm