Add baggage to our flight with frontier airlines

GetHuman-jorai's customer service issue with Frontier Airlines from July 2018

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Help with my Frontier Airlines issue
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The issue in GetHuman-jorai's own words
Contacted OPODO, not helpful, they say they can not add the baggage to the booking. Baggage needs to be added at the check in ... Trip booked via OPODO travel portal. Pop up, saying adding luggage is possible. Afterwards no luggage added. Tried to add check in luggage per flight segment per person, not possible, because the flight was booked with an OPODO credit card and the baggage will be added with the personal credit card. Systems recognizes the difference, does not accept it and as a result check in baggage adding is not possible.
We are transfering at Denver airport, if we are to late, the baggage can not be accepeted and the amount for check in luggage at the check in is way more expensive then adding it know. We would love to add it via the internet, but it is not possible, because of credit card discrepancy as described above
Show as I way we can add check in luggage to our booking under the described conditions
Would be very nice to see, that Frontier airlines supports their customers
Tried to add check in luggage as described on the frontier airlines webpage*Contacted OPODO and asked for support
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Frontier Airlines

Customer service issue
Reported by GetHuman-jorai
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 963 others
0 customers following this

Timeline

GetHuman-jorai started working on this issue
Jul 10th, 2018 5:02pm
GetHuman-jorai shared this issue with others over email
Jul 10th, 2018 5:15pm