*-**-** Flight *** Denver to Phoenix dela*** for * hours. * bags were checked, my youngest grandson, Jackson, did not get his bag at baggage carousel. I filled the form at the ticket counter and put down his Dad’s phone number and address. Jack is * and lost his clothes, tennis shoes and reading books. His Dad said he received a voicemail from Frontier but that it was unintelligible with no call back number. Since I am Jack’s grandfather and he was in my care and I paid for the tickets and bags, I want to know the details. Confirmation *IBCLSQ
I trust that Frontier Airlines will make this right and come up with a resolution that is fair.