We are stuck in Las Vegas due to a canceled flight. The options given to us by frontier...

GetHuman-ortiz_'s customer service issue with Frontier Airlines from June 2018

8 views
 | 
526 similar
 | 
0 following
Help with my Frontier Airlines issue
First: share to improve GetHuman-ortiz_'s odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-ortiz_ got the right customer help using our suggestion.
Before contacting them, items GetHuman-ortiz_ may need:
Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
Top Tip from another customer
If you are looking to cancel a flight with American Airlines then you will need to either call American or the 3rd party company you used to buy your flights.
The issue in GetHuman-ortiz_'s own words
We are stuck in Las Vegas due to a canceled flight. The options given to us by frontier meant we would have to pay over *** dollars to get home with your vouchers. The agents at the airport refused to answer questions only to refer to the sheet that was handed out. I will make sure I voice my opinion of your airline thru as many social media sites as possible. To be clear we did what was required to board our plane. Because your plane broke down how am I going to be penalized by paying more like I had some fault at this.
GetHuman-ortiz_ did not yet indicate what Frontier Airlines should do to make this right.
I have an issue with Frontier Airlines too
How GetHuman-ortiz_ fixed the problem
We are waiting for GetHuman-ortiz_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Frontier Airlines's attention and get better help faster. Tap below to get started.
Having Frontier Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ortiz_ fixes it.
This email address isn't valid

Frontier Airlines

Customer service issue
Reported by GetHuman-ortiz_
Jun 7th, 2018 - a yr ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 8 customers so far
Similar issue to 526 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ortiz_ started working on this issue
Jun 7th, 2018 10:39pm