I booked a flight and know I have to have surgery. can I get a refund or a voucher.

GetHuman759721's customer service issue with Frontier Airlines from June 2018

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The issue and preferred resolution, in GetHuman759721's own words:
The problem I ran into: I booked a flight and know I have to have surgery. can I get a refund or a voucher.
I trust that Frontier Airlines will make this right and come up with a resolution that is fair.
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Frontier Airlines

Customer service issue
Reported by GetHuman759721
Jun 7th, 2018 - 10d ago
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Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account
Timeline
GetHuman759721 started working on this issue
Jun 7th 3:02pm