I tried paying for a carry on bag online while checking in and website didn't take the...

GetHuman630801's customer service issue with Frontier Airlines from April 2018

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Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
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The issue in GetHuman630801's own words
I tried paying for a carry on bag online while checking in and website didn't take the payment. I am checked in, but couldn't pay for the carry on. Don't want to overpay at the airport.
GetHuman630801 did not yet indicate what Frontier Airlines should do to make this right.
I have an issue with Frontier Airlines too
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Frontier Airlines

Customer service issue
Reported by GetHuman630801
Apr 26th, 2018 - 5 mons ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 3 customers so far
Similar issue to 2424 others
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Timeline
GetHuman630801 started working on this issue
Apr 26th 1:43pm