I tried paying for a carry on bag online while checking in and website didn't take the...

GetHuman630801's customer service issue with Frontier Airlines from April 2018

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Help with my Frontier Airlines issue
Before contacting them, items GetHuman630801 may need:
Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
GetHuman630801's next move: have a Frontier Airlines rep call.
Always use the GetHuman Phone tocall Frontier Airlines. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman630801's own words:
I tried paying for a carry on bag online while checking in and website didn't take the payment. I am checked in, but couldn't pay for the carry on. Don't want to overpay at the airport.
I trust that Frontier Airlines will make this right and come up with a resolution that is fair.
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Frontier Airlines

Customer service issue
Reported by GetHuman630801
Apr 26th, 2018 - 3 mons ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 3 customers so far
Similar issue to 1165 others
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Timeline
GetHuman630801 started working on this issue
Apr 26th 1:43pm