I just want to say that I’ve always been a fan of Lays potato chips never disappointed...

GetHuman2594160's customer service issue with Frito-Lay, Inc. from March 2019

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The issue in GetHuman2594160's own words
I just want to say that I’ve always been a fan of Lays potato chips never disappointed in any of the products,they’re my absolute favorite!*With that being said I have a friend who’s son is also a major fan of Lays, especially the plain- Classic. This little boy isn’t your average five year old. *His name is Kruz, with a * in ** million chance he and his sister are the first siblings in the country with the rarest for of dwarfism called Schimke Immuno- Osseous Dysplasia (SIOD).*This is a fatal genetic disease with a life expectancy not pass ** years old. *Kruz is now at Stanford in California and has just had stem cell transplant surgery, he will later undergo a kidney transplant. Kruz has been getting his nutrition through enteral feedings. ** days post transplant he asked for food actual food and he’s begging for some classic Lays! Could you please help this family out with suppling Kruz with all the Lays chips he wants? He can’t be out in public due to germs until at least * *** days post transplant so he could really benefit from having his own never ending supply delivered to him at the Ronald McDonald House. Thanks so much for your help, it doesn’t seem like such a big deal to us but to Kruz it’s huge.

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Frito-Lay, Inc.

Customer service issue
Reported by GetHuman2594160
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 402 others
0 customers following this


GetHuman2594160 started working on this issue
Mar 26th, 2019 3:03am

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