THEY ARE NOT REACHABLE BY PHONE ANSWER SIMPLE QUESTIONS. THOSE THAT YOU CAN’T WAIT DAYS TO GET ANSWERS TO. THEY OFFERED A LARGER MILITARY DISCOUNT THROUGH A THIRD PARTY SERVICE THAT MADE YOU QUALIFY(NO PROBLEM). RECEIVED THE CODE AND WAS LED TO BELIEVE THAT THE CODE HAD TO BE USED WITHIN ** DAYS ON ORDERS FROM THIER WEBSITE. WHEN I WENT TO THE WEBSITE THERE WAS NO CART TO PUT A REFRIGERATOR IN JUST A LIST OF WHERE THE PRODUCTS WERE SOLD. ONE OF WHICH WAS HOME DEPOT. I JUST WANTED TO KNOW IF I COULD USE THE CODE AT A STORE AS APPOSED TO ONLINE. COULDN’T REACH ANYONE AT FRIGIDAIRE THAT COULD GIVE ME AN ANSWER. FRUSTRATING TO NOT BE ABLE TO GET AN ANSWER FROM ANYONE AT THE COMPANY THAT OFFERED THE DISCOUNT.

GetHuman3112008's customer service issue with Frigidaire from June 2019

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The issue in GetHuman3112008's own words
See above ... Received the **% military discount voucher number from Frigidaire. Now I need to know how to use in a store purchase as opposed to an on-line purchase.*The coupon is from SheerID verification service.
See above
Finally got Home Depot to honor the certificate in the store with no help from the people who offered it (Frigidaire)
Never before and if this is what I can expect with regard to service, never again
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Frigidaire

New refrigerator
Customer service issue
Reported by GetHuman3112008
Jun 19th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 336 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address

Timeline

GetHuman3112008 started working on this issue
Jun 19th, 2019 10:17am
GetHuman3112008 indicated the issue is not fixed yet.
Jun 21st, 2019 7:42pm

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