I have tried to cancel my membership three times. Once, three days after signing up fo...

GetHuman-scottwsh's customer service issue with Freelancer.com from June 2018

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The issue in GetHuman-scottwsh's own words
I have tried to cancel my membership three times. Once, three days after signing up for the free trial and I thought it was successful. Then I was charged a month later and tried to cancel again. Last week I was just charged again. Both times after I was charged I got on the website and it said I did not have an upgraded membership. I have attempted to use your chat feature and send you e-mail. None of which work. Please refund my money and cancel any existing memberships.
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Freelancer.com

Customer service issue
Reported by GetHuman-scottwsh
Jun 11th, 2018 - 9 mons ago
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GetHuman-scottwsh started working on this issue
Jun 11th, 2018 1:19pm