I have tried to cancel my membership three times. Once, three days after signing up fo...

GetHuman-scottwsh's customer service issue with Freelancer.com from June 2018

678 similar
0 following
Help with my Freelancer.com issue
First: share to improve GetHuman-scottwsh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-scottwsh's next move: go to the Freelancer.com help center.
Freelancer.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-scottwsh will want to follow the link below to head to their help center. We will check on GetHuman-scottwsh later to make sure it's all set or try to help escalate.
The issue in GetHuman-scottwsh's own words
I have tried to cancel my membership three times. Once, three days after signing up for the free trial and I thought it was successful. Then I was charged a month later and tried to cancel again. Last week I was just charged again. Both times after I was charged I got on the website and it said I did not have an upgraded membership. I have attempted to use your chat feature and send you e-mail. None of which work. Please refund my money and cancel any existing memberships.
GetHuman-scottwsh did not yet indicate what Freelancer.com should do to make this right.
I have an issue with Freelancer.com too
How GetHuman-scottwsh fixed the problem
We are waiting for GetHuman-scottwsh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Freelancer.com's attention and get better help faster. Tap below to get started.
Having Freelancer.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Freelancer.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-scottwsh fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-scottwsh
Jun 11th, 2018 - 9 mons ago
I have an issue with Freelancer.com too
Not resolved
Seen by 2 customers so far
Similar issue to 678 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman-scottwsh started working on this issue
Jun 11th, 2018 1:19pm