Want my prestige * from freedompop unlocked. I was with them for more than * months. Th...

GetHuman3766375's Unlock Phone issue with FreedomPop from October 2019

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The issue in GetHuman3766375's own words
Want my prestige * from freedompop unlocked. I was with them for more than * months. They dumped all their CDMA customers (which I was one of) to Ting and need it unlocked to go to a provider of my choice.**Info:*Sam Ladymon******@***.com*imei ****************ICCID****: *****************current phone ************I asked them several times for the unlock codes but go no response. They said I had to cancel before I could get the codes so I cancelled knowing that I would have to move to Ting shortly.*Then I couldn't even submit a ticket to request the unlock codes any more and the only response they sent in emails was for me to upgrade to Voice Support service in their return emails to resolve the issue but I could not do that because I had cancelled the account as instructed.**I want both the Sim AND carrier unlock codes.**Per the CTIA agreement they have agreed to release the unlock codes to all customers they get a phone from them, even if they no longer have active service because the unlock codes are given only to the original wholesale purchaser of the phone supposedly.*Sam

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FreedomPop

Unlock Phone issue
Reported by GetHuman3766375
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 5012 others
0 customers following this

Timeline

GetHuman3766375 started working on this issue
Oct 15th, 2019 1:28am