not fix

GetHuman2610997's Cancel service issue with FreedomPop from March 2019

9 views | 90 similar | 0 following
Help with my FreedomPop issue
GetHuman2610997's next move: talk to FreedomPop when they open.
FreedomPop's call center is closed now. We will send GetHuman2610997 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman2610997's own words
stop service,,and reset my original email account ... I have lended my sims card to a friend of mine's friend that I didn't know to use.. Apparently she's supposed to help her start a service but she took off with my sims card and I been trying to get it back. Could not find her come to find out that she had changed my email address and change the phone number and charge to my account so I have to stopped my credit card.. And I cannot get into my original email which is *****@***.com.. And when I tried to login lost my password it does not send me a recovery email.i try it over ** times .. My name is Joe Stanley I have two accounts there the account that I need you to cancel is ***-***-****... She had changed from my original phone number from ***-***-**** to ***-***-****.. I'm requesting to shut it down so she don't use my data nor get service.. You could also contact me at *****@***.com or stanleyjoe***@ .com my number is ***-***-****... please shut down ***-***-**** account immediately...and reset my *****@***.com account.....thank you
it said email sent to recovery,,,but nothing
shut it down,,reset my account soo i can log in
n*a
n*a
How GetHuman2610997 fixed the problem

We are waiting for GetHuman2610997 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FreedomPop customer problems.
How Do I Deactivate My Freedompop Phone?How do I dispute a charge from FreedomPop?
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Having FreedomPop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2610997 fixes it.
This email address isn't valid

FreedomPop

**********
Cancel service issue
Reported by GetHuman2610997
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 90 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN

Timeline

GetHuman2610997 started working on this issue
Mar 27th, 2019 11:56pm
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st, 2019 12:26am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st, 2019 2:02am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st, 2019 2:03am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st, 2019 2:05am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st, 2019 2:06am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st, 2019 2:14am