not fix

GetHuman2610997's cancelation issue with FreedomPop from March 2019

Help with my FreedomPop issue
The issue in GetHuman2610997's own words
stop service,,and reset my original email account ... I have lended my sims card to a friend of mine's friend that I didn't know to use.. Apparently she's supposed to help her start a service but she took off with my sims card and I been trying to get it back. Could not find her come to find out that she had changed my email address and change the phone number and charge to my account so I have to stopped my credit card.. And I cannot get into my original email which is *****@***.com.. And when I tried to login lost my password it does not send me a recovery email.i try it over ** times .. My name is Joe Stanley I have two accounts there the account that I need you to cancel is ***-***-****... She had changed from my original phone number from ***-***-**** to ***-***-****.. I'm requesting to shut it down so she don't use my data nor get service.. You could also contact me at *****@***.com or stanleyjoe***@ .com my number is ***-***-****... please shut down ***-***-**** account immediately...and reset my *****@***.com account.....thank you
it said email sent to recovery,,,but nothing
shut it down,,reset my account soo i can log in
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FreedomPop

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cancelation issue
Reported by GetHuman2610997
Mar 27th, 2019 - 22d ago
I have an issue with FreedomPop too
Fixed
Seen by 8 customers so far
Similar issue to 90 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman2610997 started working on this issue
Mar 27th 11:56pm
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st 12:26am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st 2:02am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st 2:03am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st 2:05am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st 2:06am
GetHuman2610997 indicated the issue is not fixed yet.
Mar 31st 2:14am