GetHuman2610997's Cancel service issue with FreedomPop from March 2019
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The issue in GetHuman2610997's own words
stop service,,and reset my original email account ... I have lended my sims card to a friend of mine's friend that I didn't know to use.. Apparently she's supposed to help her start a service but she took off with my sims card and I been trying to get it back. Could not find her come to find out that she had changed my email address and change the phone number and charge to my account so I have to stopped my credit card.. And I cannot get into my original email which is *****@***.com.. And when I tried to login lost my password it does not send me a recovery email.i try it over ** times .. My name is Joe Stanley I have two accounts there the account that I need you to cancel is ***-***-****... She had changed from my original phone number from ***-***-**** to ***-***-****.. I'm requesting to shut it down so she don't use my data nor get service.. You could also contact me at *****@***.com or stanleyjoe***@ .com my number is ***-***-****... please shut down ***-***-**** account immediately...and reset my *****@***.com account.....thank you
it said email sent to recovery,,,but nothing
shut it down,,reset my account soo i can log in
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