I cancelled this service a month ago and ported the number. yesterday freedom pop atte...

GetHuman-ladiesal's complaint issue with FreedomPop from March 2019

Help with my FreedomPop issue
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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-ladiesal's own words
I cancelled this service a month ago and ported the number. yesterday freedom pop attempted to debit a service charge from an inactive account and caused me to incur a fee. I want the fee refunded. I'm going to report this to the federal atty gen's office, texas attorney general's office and to the FTC and FCC. I had to switch service because freedom pop never worked correctly with my iphone *s. it's incredibly difficult to contact freedom pop. using freedom pop cost me delays in communication that cost me jobs. I should have a full refund of all the amounts paid.
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complaint issue
Reported by GetHuman-ladiesal
Mar 26th, 2019 - a mon ago
I have an issue with FreedomPop too
Seen by 6 customers so far
Similar issue to 3164 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
GetHuman-ladiesal started working on this issue
Mar 26th 10:55pm
GetHuman-ladiesal indicated the issue is not fixed yet.
Apr 1st 2:44pm