I have been trying to port my number to another carrier for * days and have not been ab...

GetHuman-odiggz's customer service issue with FreedomPop from February 2019

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The issue in GetHuman-odiggz's own words
I have been trying to port my number to another carrier for * days and have not been able to do so. Instead, * attempts were made to charge me me in full for my next semiannual payments one for $** for my premium plan that wasn't due for another * days and one for $** *gb unlimited plan. There was also an attempt to charge a $** top up fee even though I had $** in top up credit that has since been removed and yet my number has yet to be ported over. I have been a good customer and would like this resolved.
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FreedomPop

Customer service issue
Reported by GetHuman-odiggz
Feb 6th, 2019 - 4 mons ago
I have an issue with FreedomPop too
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Seen by 8 customers so far
Similar issue to 2643 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman-odiggz started working on this issue
Feb 6th 1:38pm
GetHuman-odiggz shared this issue with friends on Facebook
Feb 6th 1:44pm