I was told my credit card info was incorrect but somehow it still took $** off of my ca...

GetHuman1970319's customer service issue with FreedomPop from January 2019

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The issue in GetHuman1970319's own words
I was told my credit card info was incorrect but somehow it still took $** off of my card two times. I do not know how that the money was taken if the info is not correct. I know credit card had enough to not go over my limit to cover the $**.** but by being charged the $** it made it so there was not enough to cover the $**.** I need a refund of the $** and have no way of speaking to a person to explain.
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FreedomPop

Customer service issue
Reported by GetHuman1970319
Jan 15th, 2019 - a mon ago
I have an issue with FreedomPop too
Not resolved
Seen by 3 customers so far
Similar issue to 2477 others
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Timeline
GetHuman1970319 started working on this issue
Jan 15th 5:44pm