I cancelled my Freedompop accounts a few months ago,and last month they withdrew $ from...

GetHuman1924124's customer service issue with FreedomPop from January 2019

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The issue in GetHuman1924124's own words
I cancelled my Freedompop accounts a few months ago,and last month they withdrew $ from my debit card. Somehow,after about ** calls,I spoke to someone who WOULD help me,and my $ was returned in ** hours* Now this month,they charged my debit card on Dec.** for $**.** and $**.** on Dec. **th!!! Im on disability and cannot afford to LOSE this money. I already had to go and get a different phone this month,so now I have NO MONEY!!! I have tried EVERY Prompt on your recorded customer service lines,and I KEEP getting sent back to your recordings. My ph. *s are no longer active,so I cant access anyone. I hope You can fix this and call me at *-***-***-****. Brian J. Nelis @ *****@***.com. Thanks??
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FreedomPop

Customer service issue
Reported by GetHuman1924124
Jan 8th, 2019 - a mon ago
I have an issue with FreedomPop too
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Seen by 1 customer so far
Similar issue to 2427 others
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Timeline
GetHuman1924124 started working on this issue
Jan 8th 6:38pm