I just purchased the new internet device upon the insistance of the sales person . She...

GetHuman1740521's customer service issue with FreedomPop from January 2019

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The issue in GetHuman1740521's own words
I just purchased the new internet device upon the insistance of the sales person . She told me its easy the only thing I have to do is to plug it and I will be up and running just to figure out its complicated AND no one to talk to, its only a recording using technical tems. So if I cany get a tech on the phone to give me libe instruction I will return it for a full refund.****) I told her (tech) that I dont havw wifi I dont have internet. Tell me what can I do with the device******@***.com*Tel *** *** ****
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FreedomPop

Customer service issue
Reported by GetHuman1740521
Jan 6th, 2019 - 4 mons ago
I have an issue with FreedomPop too
Not resolved
Seen by 3 customers so far
Similar issue to 2407 others
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Timeline
GetHuman1740521 started working on this issue
Jan 6th 1:21am