FreedomPop Customer Service

Contact FreedomPop & solve common issues

Use FreedomPop's Phone Number

FreedomPop's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about FreedomPop. Below you will also find the phone and non-phone-based contact information we've gathered.

FreedomPop: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for FreedomPop.
There's more!
Click below to show 5 more questions, answers, and complete guides to common FreedomPop customer support problems.

Contacting FreedomPop customer support

Below you can compare and contrast the 9 ways to contact FreedomPop by looking at which ones are the fastest and which ones other customers recommend the most for solving FreedomPop customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact FreedomPop across the following channels: Phone, Email, Web, Twitter, Facebook.

Phone number / contactWaitVotes
888-702-8302
Customer Service
3 mins395
888-915-2647
Technical Support
76 mins177
888-743-8107
Billing
54 mins353
support@freedompop.com
Customer Service
< 50 hrs387
Online Help at freedompop.zendesk.com
Technical Support
< 38 hrs253
@FreedomPopHelp
Customer Service
38 mins378
Online Help at freedompop.com
Customer Service
< 13 hrs450
888-731-1555
Cancellations
60 mins314
facebook.com/FreedomPop?ref=ts&fref=ts
Customer Service
68 mins298

Recent reasons customers contacted FreedomPop:

I want to cancel my contract I have work FreedomPop
I have an old phone that just has calling but printed on the side is the imei. Can i re...
I recently started with freedom pop..I was trying to transfer my number from another ca...
Apple store does not have the FreedomPop app for my iphone*
I don't have freedom Pop it was cancelled n I want a refund of the $** taken out of my...
I have an issue about billing charges taken from PayPal on Dec ** ****. I just received...
I ordered the $**.** Sim card (one year service). It was ordered on ********** and rece...
I lost this phone number about a year ago ( ***-***-**** ) and I didn’t remember the em...
My FreedomPop has lost my phone number I want it re-instated
I used my freedompop number( ***-***-**** ) to verify my Facebook profile in ****,and I...
i got my sims card several days ago but I still haven't purchased my cell phone trial...
used all data and would like to buy more. I have an alert on my account.
q*fewrtjghfsdghfdsqdsdq*fewrtjghfsdghfdsqdsdq*fewrtjghfsdghfdsqdsdq*fewrtjghfsdghfdsqds...
Please issue a refund on my credit card for the unused time on the billing of **-*-**.
Freedom Pop phone number ***-***-**** it's a yr pd lost sim card cud I get a new one sh...

Help me with my issue

Does GetHuman work with FreedomPop?

GetHuman does not work with FreedomPop's customer support operations, directly or in any other way. GetHuman has no partnership or relation to FreedomPop at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check FreedomPop's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting FreedomPop at a Glance

FreedomPop has no chat option
FreedomPop has 1 customer email
FreedomPop has 2 help forums
FreedomPop has 1 twitter handle
FreedomPop has 1 facebook page
Contact information overview

Answered on this page:

How Do I Deactivate My FreedomPop Phone?
How long does it take to ship a FreedomPop device?
Can I use my FreedomPop device with other carriers?
What happens if I exceed my data limit?
Solutions to common issues

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