It is frustrating not to be able to reach a rep. I did speak to technical support last...
GetHuman-rlovelig's customer service issue with FreedomPop from December 2018
Help with my FreedomPop issue
First: share to improve GetHuman-rlovelig's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rlovelig's next move: talk to FreedomPop when they open.
FreedomPop's call center is closed now. We will send GetHuman-rlovelig a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-rlovelig may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman-rlovelig's own words
It is frustrating not to be able to reach a rep. I did speak to technical support last week but for some reason cannot get hold of a live person now.**I have a Kyocera which has been dormant. I have been paying every month .** on it. I called to reactivate the phone and paid $*.** activation fee and I believe a $*.** hotspot fee.**However the phone is not getting a signal. I have not been able to use it and I do not know why and I am unable to reach out to get a reply. It is urgent that I am able to use the phone.**Thank you,**I'm hoping to get an answer here.*My freedom pop cell is ***-***-****.**Rachel Long
GetHuman-rlovelig did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman-rlovelig fixed the problem
We are waiting for GetHuman-rlovelig to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.