I ordered a freedompop sim card for $.** It was for a promotion for free service for li...

GetHuman-ejjaro's customer service issue with FreedomPop from December 2018

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The issue in GetHuman-ejjaro's own words
I ordered a freedompop sim card for $.** It was for a promotion for free service for life. I received the card In the mail. I tried to activate it. Was not successful. Several month later. I noticed a charge from freedompop for almost $** on my Amex. I didn't notice if I had been charged before. I would like to have the account looked at. I ask that all charges please be refunded. I was never able to use the service. It was also supposed to be free for life. I have no info for an active account. I only have sim number.
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Customer service issue
Reported by GetHuman-ejjaro
Dec 5th, 2018 - a mon ago
I have an issue with FreedomPop too
Not resolved
Seen by 11 customers so far
Similar issue to 2060 others
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GetHuman-ejjaro started working on this issue
Dec 5th, 2018 4:54am