Hi there, I have not used any Freedompop services except the free trial months ago, and...

GetHuman-azoniaut's customer service issue with FreedomPop from December 2018

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The issue in GetHuman-azoniaut's own words
Hi there, I have not used any Freedompop services except the free trial months ago, and I was suddenly charged a $***.** bill now. This is frustrating because I am having financial difficulties and $***.** is a lot of money for me... I would like to talk to a representative if possible. If not, I would still hope to receive an email from Freedompop as soon as possible. I would really appreciate it if I can be refunded since this is very very stressful for me... If that is not at all possible, I would like to cancel any Freedompop service and account immediately. I would like to end any association with Freedompop and I hope that your company would not charge me anything again! Thank you very much!
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FreedomPop

Customer service issue
Reported by GetHuman-azoniaut
Dec 1st, 2018 - 6 mons ago
I have an issue with FreedomPop too
Fixed
Seen by 4 customers so far
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman-azoniaut started working on this issue
Dec 1st, 2018 4:30am
GetHuman-azoniaut indicated the issue is not fixed yet.
Dec 3rd, 2018 9:34pm