*. Sent email to you, cancelling account and requesting to go onto $ * cost plan. No r...

GetHuman-viamac's customer service issue with FreedomPop from November 2018

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The issue in GetHuman-viamac's own words
*. Sent email to you, cancelling account and requesting to go onto $ * cost plan. No response.**. Kept getting charged for various amounts for months.**. Have attempted to contact by phone. Impossible without FPop issued phone *.**. I never got phone *, never unsed SIM card. It is still in original packaging that I purchased from you.**. I am still being billed for service I never received.**. Please cancel this billing, and refund my money for services which I did not receive.*Thank you. Ed J MacWilliams. VISA ending in *******.** Glen Falls Drive, Ormond Beach, FL *****
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FreedomPop

Customer service issue
Reported by GetHuman-viamac
Nov 30th, 2018 - 6 mons ago
I have an issue with FreedomPop too
Fixed
Seen by 2 customers so far
Similar issue to 1960 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman-viamac started working on this issue
Nov 30th, 2018 7:51pm
GetHuman-viamac indicated the issue is not fixed yet.
Nov 30th, 2018 7:54pm