I have been trying to get my phones to work since *******! I have spent numerozus emai...
GetHuman1613548's customer service issue with FreedomPop from November 2018
Help with my FreedomPop issue
First: share to improve GetHuman1613548's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1613548 got the right customer help using our suggestion.
Before contacting them, items GetHuman1613548 may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman1613548's own words
I have been trying to get my phones to work since *******! I have spent numerozus emails trying different things , even a full wipe, where now the phone does not work, I have no apps, which I realize a full wipe will do, but there has been no help with restoring the apps and the directions were not the same options that the phone had. I either would like a resolution to make the two phones work or a full refund for the phones! I am very patient and I think that * months and multiple hours of work and frustration is more than patient! Even for a free service. Please contact me with a real person to resolve this issue. I would also be happy if both of our phones would work!!*Thank you
GetHuman1613548 did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman1613548 fixed the problem
We are waiting for GetHuman1613548 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.