I signed up for the free plan, or so I thought, when I ordered the sim card. I knew it...

GetHuman-cdlmsc's customer service issue with FreedomPop from November 2018

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The issue in GetHuman-cdlmsc's own words
I signed up for the free plan, or so I thought, when I ordered the sim card. I knew it automatically gave me a free month of the next highest service. But I figured that wouldn't start until I had actually started using the sim card. It's not even been a month since I ordered the sim and yet I've already been charged $***.** for a * month plan that I knew nothing about. I was supposed to use that money for rent. But now I am unable to pay it. I really need to find a way to get a refund asap
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FreedomPop

Customer service issue
Reported by GetHuman-cdlmsc
Nov 23rd, 2018 - 10 mons ago
I have an issue with FreedomPop too
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Seen by 5 customers so far
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Timeline
GetHuman-cdlmsc started working on this issue
Nov 23rd, 2018 5:52pm
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Nov 23rd, 2018 5:53pm