My phone is unable to connect to freedompop network for last one month, I think the iss...

GetHuman1695892's customer service issue with FreedomPop from December 2018

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The issue in GetHuman1695892's own words
My phone is unable to connect to freedompop network for last one month, I think the issue with Freedompop global SIM. I am unable to reach Customer service Agent as Freedompop is charging $* to talk to live customer service agent.*My credit card was charged $** for whatever reason I don't know. Which is showing in my Credit card statement, but not in my Freedompop account. I simply want to get the refund and close the account. Please help.
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FreedomPop

Customer service issue
Reported by GetHuman1695892
Dec 5th, 2018 - a mon ago
I have an issue with FreedomPop too
Not resolved
Seen by 3 customers so far
Similar issue to 2069 others
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Timeline
GetHuman1695892 started working on this issue
Dec 5th, 2018 5:02pm