Before contacting them, items GetHuman-jewjames may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman-jewjames's own words
my phone been dormant for a few months, and there no way for me to find my phone number, and worth to all, I been charging $$*.** for no reason, remember my phone is dormant, and can't be use. trying to get help through the phone line, but without my phone number, the auto system won't help, and once I got a real person, they route me back out to the auto system which is useless, and your customer service is totally useless, do not force me to cancel the account, pls contact me through email, @ *****@***.com and *****@***.com
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