I placed an order for an LGG* phone, with expedited shipping on Sept **th...nothing as...

GetHuman-adayal's customer service issue with FreedomPop from October 2018

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The issue in GetHuman-adayal's own words
I placed an order for an LGG* phone, with expedited shipping on Sept **th...nothing as yet. Total cost $******, order ID ********* **I have put in *-* complaint tickets with totally vague and infrequent replies. At this stage i am happy to cancel the order unless they can give me a clear update on when i will receive the product, but I cant even figure out how to do that on their website! **(complaint ticket number ******-******)
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FreedomPop

Customer service issue
Reported by GetHuman-adayal
Oct 12th, 2018 - 10d ago
I have an issue with FreedomPop too
Not resolved
Seen by 2 customers so far
Similar issue to 1341 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman-adayal started working on this issue
Oct 12th 7:44pm