I have had a Freedompop wifi unit for several years and, except for the first time I us...

GetHuman-tomeric's customer service issue with FreedomPop from September 2018

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The issue in GetHuman-tomeric's own words
I have had a Freedompop wifi unit for several years and, except for the first time I used it for a minute or two, I have never been able to get it to find a working signal again On August **th, on my Discover Card I find a charge for $**.** with a reference number ********POP, which I assume is some kind of annual membership fee. I ask that you reverse this fee, credit back my $**.** and permanently cancel my membership with Freedompop. Please send me a confirmation email when this has been done.*Many Thanks in Advance,*Thomas W. Ericson
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FreedomPop

Customer service issue
Reported by GetHuman-tomeric
Sep 27th, 2018 - 20d ago
I have an issue with FreedomPop too
Not resolved
Seen by 2 customers so far
Similar issue to 1192 others
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Timeline
GetHuman-tomeric started working on this issue
Sep 27th 10:10pm