I cancelled my service, and put a different SIM in my phone. My phone is still trying t...

GetHuman-ajuneja's customer service issue with FreedomPop from August 2018

3 views
 | 
812 similar
 | 
0 following
Help with my FreedomPop issue
First: share to improve GetHuman-ajuneja's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ajuneja may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
GetHuman-ajuneja's next move: talk to FreedomPop when they open.
FreedomPop's call center is closed now. We will send GetHuman-ajuneja a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-ajuneja's own words
I cancelled my service, and put a different SIM in my phone. My phone is still trying to search for the freedompop SIM. I removed that from the APN settings, and added the settings for the new SIM. It is still not allowing my phone to make calls through the new SIM
GetHuman-ajuneja did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman-ajuneja fixed the problem
We are waiting for GetHuman-ajuneja to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Having FreedomPop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would FreedomPop email you?
This email address isn't valid
Follow this issue
See how GetHuman-ajuneja fixes it.
This email address isn't valid

FreedomPop

Customer service issue
Reported by GetHuman-ajuneja
Aug 21st, 2018 - a mon ago
I have an issue with FreedomPop too
Not resolved
Seen by 3 customers so far
Similar issue to 812 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ajuneja started working on this issue
Aug 21st 11:32pm