Before contacting them, items GetHuman-ajuneja may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman-ajuneja's own words
I cancelled my service, and put a different SIM in my phone. My phone is still trying to search for the freedompop SIM. I removed that from the APN settings, and added the settings for the new SIM. It is still not allowing my phone to make calls through the new SIM
GetHuman-ajuneja did not yet indicate what FreedomPop should do to make this right.
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