Cant get my router up and runnimg need network security key didnt recieve it - Trying t...

GetHuman980026's customer service issue with FreedomPop from August 2018

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The issue in GetHuman980026's own words
Trying to get the router up and writing but I didnt recieve any paperwork but the packing slip ... Cant get my router up and runnimg need network security key didnt recieve it
I keep getting their automated system I did reach someone but they are not technical support
soon as possible
This is a big headache and if this not resolved soon I am going to return device and go else where!
maybe sprint will give me service
I have an issue with FreedomPop too
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FreedomPop

Netgear LTE Gateway ****D
Customer service issue
Reported by GetHuman980026
Aug 13th, 2018 - a yr ago
I have an issue with FreedomPop too
Fixed
Seen by 3 customers so far
Similar issue to 706 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman980026 started working on this issue
Aug 13th, 2018 1:30pm
GetHuman980026 indicated the issue is not fixed yet.
Aug 13th, 2018 1:31pm