I got billed twice in less that a month. I would like a credit to my account. my name...

GetHuman983808's customer service issue with FreedomPop from August 2018

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The issue in GetHuman983808's own words
I got billed twice in less that a month. I would like a credit to my account. my name is Stephanie Gardenhire I was billed **.** **** and another **.** on ****. if it's going to be that pricey I can get high.speed internet service I would like my account credited for the full amount of **.** because of the double.billing and because of false advertising I was suppose to get * weeks free and only.got * days and i.was charge **.**. I will not recommend freedom pop to anyone I just lost **.** you should be ashamed of yourselves
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FreedomPop

Customer service issue
Reported by GetHuman983808
Aug 13th, 2018 - 7 mons ago
I have an issue with FreedomPop too
Not resolved
Seen by 2 customers so far
Similar issue to 699 others
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Timeline
GetHuman983808 started working on this issue
Aug 13th, 2018 12:57am