I was supposed to get this ** days free. I have now been charged an additional **.** an...

GetHuman-loricov's customer service issue with FreedomPop from May 2018

Help with my FreedomPop issue
The issue in GetHuman-loricov's own words
I was supposed to get this ** days free. I have now been charged an additional **.** and I just got the dam device. I havent even set it up. I am returning the device your company is fraudulent i want my money back and the extra ** you charged and rest assured i am already bashing you on social media,. you also need a human answering the phone. i got a human to start service i need a human when there is an issue this is not going to be a company to last at all when someone has an issue being hung up on with an automated service just pisses them off and makes them want to quit you like i am doing
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FreedomPop

Customer service issue
Reported by GetHuman-loricov
May 26th, 2018 - 6 mons ago
I have an issue with FreedomPop too
Fixed
Seen by 3 customers so far
Similar issue to 139 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman-loricov started working on this issue
May 26th 11:48am
GetHuman-loricov indicated the issue is not fixed yet.
May 27th 8:18pm