Before contacting them, items GetHuman-kennavi may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman-kennavi's own words
Y'all have been charging me lots of money ...I called y'all in February and told y'all to take all *of my devices back to down grade to the free ***mb y'all said it was taken care of but look at your records and see how much money you have taken from my banking account since I called y'all and said take all * devices back to *** mb for free I want my money put back in my account because y'all said you would take all *devices back to free service y'all have taken lots of money out of my account since February that is not right I have contacted my bank and filed a claim I want what you have taken put back you have taken almost ***.** or better since I called y'all and told y'all take all * devices back back to ***mb we have not used them for the last *months but I want them set back up a active again look how much money y'all have changed me since I called y'all and said go back to free service y'all have not been faithful and I am not going to stop with this text I will contact whomever I need to to get my money back that y'all have taken from my bank account since I called y'all and told y'all take my devices back to the free service only .. look my bank says y'all have taken lots of money since I contacted y'all telling y'all to take my * devices back to free service only ...is this how y'all do business? I want my * devices active again I have no email I am disabled and would like this matter corrected check your records since February and*See how much money you have taken from my account, that is when I called y'all telling y'all to downgrade ,all * devices what happened? My phone number is *** -***-**** and I expect this problem to be resolved fast Kenny Vibbert and money should go back into my account. Bi
GetHuman-kennavi did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman-kennavi fixed the problem
We are waiting for GetHuman-kennavi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.