I started a new phone service in Nov. of ****. When my phone arrived, the accompanying...

GetHuman-wilhodki's complaint issue with FreedomPop from April 2018

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The issue in GetHuman-wilhodki's own words
I started a new phone service in Nov. of ****. When my phone arrived, the accompanying charger was defective and unusable. I submitted a ticket requesting a replacement charger be sent. It is now April (* MONTHS LATER) and to date I have STILL NOT RECEIVED MY CHARGER! I have had numerous emails back and forth with this issue. Each time I get a new agent and have to start from the beginning. Today I received a FP shipment containing a USB Cord. I have made it very clear that it is the Charger*adapter that is defective, not the cord that I need. HWO hard can this be SEND ME A REPLACEMENT CHARGER!!!!!!! please.
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FreedomPop

complaint issue
Reported by GetHuman-wilhodki
Apr 25th, 2018 - a yr ago
I have an issue with FreedomPop too
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Seen by 6 customers so far
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman-wilhodki started working on this issue
Apr 25th, 2018 9:54pm
GetHuman-wilhodki indicated the issue is not fixed yet.
Apr 27th, 2018 3:31pm