Fred Loya Insurance Customer Service

Phone Number & Contact Information

800-444-4040
Toll-free·Calls Customer Service·Most popular Fred Loya Insurance number
Q:How do I get a live human at Fred Loya Insurance?
A:Don't press anything, just hold on the line for a representative.
Q:Does Fred Loya Insurance offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Fred Loya Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the Fred Loya Insurance phone system greets you: This call may be recorded. Hold for a representative.
Below are some clips we've found from Fred Loya Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Fred Loya Insurance. Your call may be recorded for quality assurance. Of Fred Loya Insurance. Thank you for calling insurance services. Insurance Services. For a quote, press one. For questions about your policy, press two."
Excerpt from a call with Fred Loya Insurance
Monday, January 15, 2024 8:11 PM
The first phone menu
"Thank you for calling Fred Loya Insurance. Your call may be recorded for quality assurance. Of Fred Loya Insurance. Thank you for calling insurance services. Insurance services.
press one.
For questions about your policy, For a quote, press two.
To report a new claim, press three.
For on your existing vehicle or property damage claim, press four."
Excerpt from a call with Fred Loya Insurance
Wednesday, February 7, 2024 2:13 PM

What are the hours and when should I call?

Fred Loya Insurance operates the call center for this 800-444-4040 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fred Loya Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fred Loya Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fred Loya Insurance is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Fred Loya Insurance is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Fred Loya Insurance number, but it is also the day with the shortest hold times.

Why call this Fred Loya Insurance number?

Below is a sample of recent calls to Fred Loya Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting roadside assistance: "I need a roadside assistance."
- From a call lasting 3m 27s , Mar 7, 2024 11:33 PM
Language preference: "Have Fernando. Is this Spanish?"
- From a call lasting 13m 39s , Feb 27, 2024 1:11 AM
Updating contact information: "I don't have that phone number anymore, that's why I'm calling you from another phone number in case you call this number."
- From a call lasting 5m 23s , Feb 8, 2024 4:59 PM
Making insurance payment: "I needed to make a payment on my insurance."
- From a call lasting 10m 24s , Feb 2, 2024 11:15 PM
Request for insurance quote: "I need to see if I can get a quote on insurance for two vehicles."
- From a call lasting 15m 48s , Jan 15, 2024 8:11 PM

More Ways to Contact Fred Loya Insurance Customer Service

There are of course other ways to contact Fred Loya Insurance customer service besides the phone. Below we list the best ones, by medium.
Email
customerservice@fredloya.com - Contact Us
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Fred Loya Insurance will reply our your email.
Fred Loya Insurance's website
https://www.fredloya.com/forms/menu/LocationF - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- Fred Loya Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Fred Loya Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fred Loya Insurance agent. This phone number is Fred Loya Insurance's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-444-4040 include and other customer service issues. Rather than trying to call Fred Loya Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Fred Loya Insurance has 1 phone number. It's not always clear what is the best way to talk to Fred Loya Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fred Loya Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fred Loya Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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