well I have already sent pics of a necklace that my dad bought me years ago,no one has...

GetHuman1648207's customer service issue with Franklinmint.com from November 2018

3 views
 | 
35 similar
 | 
0 following
Help with my Franklinmint.com issue
First: share to improve GetHuman1648207's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1648207's next move: talk to Franklinmint.com when they open.
Franklinmint.com's call center is closed now. We will send GetHuman1648207 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1648207 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1648207's own words
well I have already sent pics of a necklace that my dad bought me years ago,no one has responded to it ,my dad has been gone * years now and when i open the box my heart was broken ,it is a mess, the chain is black the cross is turning like an orange red look and also some black on it...it is the walk with our savior cross pendant...i no my dad spent over *** dollars on it and for that to go like that just breaks me ...wishing someone would respond to me...please
GetHuman1648207 did not yet indicate what Franklinmint.com should do to make this right.
I have an issue with Franklinmint.com too
How GetHuman1648207 fixed the problem
We are waiting for GetHuman1648207 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Franklinmint.com's attention and get better help faster. Tap below to get started.
Having Franklinmint.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1648207 fixes it.
This email address isn't valid

Franklinmint.com

Customer service issue
Reported by GetHuman1648207
Nov 28th, 2018 - 9 mons ago
I have an issue with Franklinmint.com too
Not resolved
Seen by 3 customers so far
Similar issue to 35 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1648207 started working on this issue
Nov 28th, 2018 8:38pm