I placed an order on Thursday December **th at *:**pm. I called on Friday December ** a...

GetHuman1776748's customer service issue with FragranceX.com from December 2018

3 views | 32 similar | 0 following
Help with my FragranceX.com issue
First: share to improve GetHuman1776748's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1776748 got the right customer help using our suggestion.
Before contacting them, items GetHuman1776748 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1776748's own words
I placed an order on Thursday December **th at *:**pm. I called on Friday December ** at *:**am my time central to tell that there was a mistake in my order the lady said I was calling at the right time because they hadn't started with my order I said good...I told her there was * bottles of Versace ordered I only wanted one she said okay I will take it away and refund you for that one I said okay thanks...well today I still haven't received my refund so I called fragranceX back and they tell me my oder was process with both of the Versace sent to me...I asked why would they do that if I called before hand and it was in the computer that I called she just apologized to me and sent me a return label to send it back...I said ma'am that is why I called so I wouldn't have to do all that..well I think I shouldn't have to wait for my refund it should be given back to me asap if I hadn't called it would be one thing but I did and the lady said she had fixed the issue but turns out she lied to me!!!

GetHuman1776748 did not yet indicate what FragranceX.com should do to make this right.

How GetHuman1776748 fixed the problem

We are waiting for GetHuman1776748 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get FragranceX.com's attention and get better help faster. Tap below to get started.
Having FragranceX.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1776748 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1776748
Dec 17th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 32 others
0 customers following this


GetHuman1776748 started working on this issue
Dec 17th, 2018 3:44pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies