On your website, it clearly states that sales tax is only charged to the addresses of t...

GetHuman-kebinara's customer service issue with FragranceX.com from December 2018

1 view
30 similar
0 following
Help with my FragranceX.com issue
First: share to improve GetHuman-kebinara's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kebinara's next move: talk to FragranceX.com when they open.
FragranceX.com's call center is closed now. We will send GetHuman-kebinara a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-kebinara may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kebinara's own words
On your website, it clearly states that sales tax is only charged to the addresses of the state of New York. Then you go onto say that all the orders outside of New York will not be taxed. I do not live in New York, so why did I get taxed? You also failed to mention any applicable tax when I paid for the perfume. Why did I have to pay for a sales tax that you clearly didn't show in the total? I look at my receipt and see that I have been charged ** dollars and ** cents. You are deceiving customers which is just absurd* if you don't have a proper explanation for it then I would like a refund back.
GetHuman-kebinara did not yet indicate what FragranceX.com should do to make this right.
I have an issue with FragranceX.com too
How GetHuman-kebinara fixed the problem
We are waiting for GetHuman-kebinara to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get FragranceX.com's attention and get better help faster. Tap below to get started.
Having FragranceX.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would FragranceX.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-kebinara fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kebinara
Dec 16th, 2018 - 2 mons ago
I have an issue with FragranceX.com too
Not resolved
Seen by 1 customer so far
Similar issue to 30 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kebinara started working on this issue
Dec 16th, 2018 9:38pm